Service Request Ticket - # 16915

Service Request Information

CONTACT Name Winslow, Niki   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 03:33 PM
Department Natural Science Division Phone 88206
Location Email winslon@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20030413[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag 8NJ9241 Description Latitude D600, Pentium M 1.6GHz, 14.1 SXGA+
Serial No. 8NJ9241 Location Natural Science Dept laptop

CPU Pentium M-1.7 GHz


OS Software MS Office Pro 2003 from P0045604 installed as Office XP Pro

Wired NIC 00:0D:56:78:CC:59


Wireless NIC 00:90:4B:1F:B6:73

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 26, 2006 09:21 AM 
there did not seem to be a problem with it while
booting this time. (tried a few times.)
 Add Attachment
UCS Tech Sep 26, 2006 09:09 AM 
Task reassigned to Brian Smith.
 Add Attachment
Jonathan Guillen Sep 25, 2006 03:34 PM 
Caller did not know what the error message said 
specificaly. It is accompanied by a black screen.
 Add Attachment