Service Request Ticket - # 16923

Service Request Information

CONTACT Name McGlade, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2006 04:18 PM
Department Social Science Phone 88381
Location Email mcgladm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040422[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D505, Pentium, 1.60GHz, 15.0 SXGA+
Serial No. 5V30T51 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office Pro 2003 from P0049740, Adobe CS3 Design Premium WIN from P0065730

Wired NIC 00:0F:1F:C7:AC:51


Wireless NIC 00:0E:35:76:4A:43

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Sep 27, 2006 05:22 PM 
max pagefile should not be 200megs
 Add Attachment
Brian Smith Sep 27, 2006 05:22 PM 
Task reassigned to Brian Smith.
 Add Attachment
Brian Smith Sep 27, 2006 04:35 PM 
going to take a look
 Add Attachment
Cinthya Mendez Sep 27, 2006 03:51 PM 
He has not been helped and is going to be in his 
office until 6 today.
Add Attachment
Brian Smith Sep 27, 2006 01:04 PM 
called and left a voicemail for times over the
next couple of days that we can get in contact
with him.
 Add Attachment
Brian Smith Sep 26, 2006 09:00 AM 
not in today till 4.
 Add Attachment
Jonathan Guillen Sep 25, 2006 04:20 PM 
User will be in his office until 6. It's a laptop 
and will be in the office tomrrow after 4, 
otherwise he takes it with him.
 Add Attachment