Service Request Ticket - # 16939

Service Request Information

CONTACT Name Brownell, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2006 11:06 AM
Department Humanities Division Phone 88288
Location Email brownelp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20040575[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description UltraSharp 17in Flat Panel Monitor #1704FPV
Serial No. mx0h63044760551ba9jx Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Audrey Macken Sep 26, 2006 03:40 PM 
Called to check the status of this, transferred 
her to Brian.
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Brian Smith Sep 26, 2006 12:46 PM 
Task reassigned to Brian Smith.
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Brian Smith Sep 26, 2006 12:46 PM 
left a voicemail instructing them to power down
the machine and power it back up. I was umable to
remote in.
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Courtney Wehner Sep 26, 2006 11:11 AM 
Her ext is #88339 or she can be reached at #206-
498-7416.
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Courtney Wehner Sep 26, 2006 11:08 AM 
She has tried ctrl+alt+delete and it won't shut 
down. She is new and does not know her ext but 
hse is going to call us back with that info.
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