Service Request Ticket - # 16947

Service Request Information

CONTACT Name ASWOU, President   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2006 02:10 PM
Department ASWOU Phone 88555
Location Email aspresident@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20010678[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-2.0Ghz
Serial No. 1PZFC11 Location PDR

CPU Unknown


OS Unknown Software MS Publisher 2000 - Liscense for 2002 P0034247, Office XP Pro from P0036451, Adobe Acrobat 5.0(full)P0041415, Pagemaker7 from P0041415, Decoding software for DVD-ROM, NAV2002OEM package, Music Match 6.0 for WIN XP, Dell Picture Studio for WIN XP, Premium Dell Movie Studio

Wired NIC 00:02:B3:9E:D1:66


TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Joe Crowe Sep 27, 2006 10:58 AM
They lack a jakc...telecom was there
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Joe Crowe Sep 27, 2006 10:32 AM
Task reassigned to Joe Crowe.
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Audrey Macken Sep 26, 2006 02:13 PM
When they click on Firefox or Internet Explorer, 
they get a 'cannot connect' message. Patrick 
Waugh called about this.
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