Service Request Ticket - # 16964

Service Request Information

CONTACT Name Kempton, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2006 07:31 AM
Department University Housing Phone 88933
Location Email kemptonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030507[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 52RGQ41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro 2003 from P0047054

Wired NIC 00:0C:F1:E0:41:31

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 04, 2006 04:10 PM 
the problem has not been persisting as of recent,
I asked her to make sure she gave us a call back
if it happens again.
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Brian Smith Sep 27, 2006 02:10 PM 
Task reassigned to Brian Smith.
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Brian Smith Sep 27, 2006 02:10 PM 
Go down wed the 4th to pick up the machine when
she will be out for a couple of days.
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Courtney Wehner Sep 27, 2006 07:34 AM 
This started up again in the last couple of days. 
Once she finally gets her computer on it freezes 
every once in awhile and it runs really slowly. 
She is going to be in heroffice till 4:30p 
excluding her lunch from 1-2p Her ext is #88933 
and her office is VH 206
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