Service Request Ticket - # 16968

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2006 09:12 AM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050899[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6000, Pentium M, 1.73GHz/2MB Cache/533MHz
Serial No. GHPMR81 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Office Pro 2003 from P0055324,

Wired NIC 00:14:22:DD:AA:13


Wireless NIC 00:13:CE:46:81:0E

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 02, 2006 09:22 AM 
fixed, left note on desktop
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Courtney Wehner Oct 02, 2006 08:57 AM 
He will be available between 9:30-11:30 and 1p-
2p.
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Ronni Luchterhand Oct 02, 2006 08:54 AM 
heading over
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Joe Crowe Sep 29, 2006 12:16 PM 
Task reassigned to Ronni Luchterhand.
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Joe Crowe Sep 29, 2006 12:16 PM 
Called Admissions (Dorothy H):  He'll be in
Monday.  Confirmed that he'll be in from 9 - 11.
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Ronni Luchterhand Sep 29, 2006 09:18 AM 
called, left vm
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Courtney Wehner Sep 27, 2006 09:40 AM 
He will be there at 11am and between 12-1p.
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Courtney Wehner Sep 27, 2006 09:14 AM 
I called him and left him a message asking for 
avialable hours and his WOU#
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