Service Request Ticket - # 16970

Service Request Information

CONTACT Name Willis, Karen   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2006 09:49 AM
Department Creative Arts Phone 88461
Location Email willisk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20031362[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description C912N Color Laser Printer
Serial No. 321A1FS Location PDR

Model C912N Hostname
Notes 28PPM, color laser Ink/Toner Refill

Wired NIC 00:04:00:9B:74:30

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 11, 2006 05:19 PM 
I know...don't reactivate this task...There's
little I can do.  I've told her that.
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Courtney Wehner Oct 02, 2006 08:52 AM 
This printer is still giving the same message 
about the toner.
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Brian Smith Sep 27, 2006 01:29 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Sep 27, 2006 09:49 AM 
The printer is located in RH 103. She has to 
shake it to get it in order. It has been fixed 
before and it keeps repeating this.
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