Service Request Ticket - # 16976

Service Request Information

CONTACT Name Kirk, Thomas   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2006 10:53 AM
Department Business Services Phone 88210
Location Email kirkt@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051159[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
Serial No. S0612YB9142 Location PDR

CPU Unknown


OS Software

Wired NIC 00:14:4F:0E:8C:9F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact guralnij@wou.edu 88646

Tracking

Entered by Date Memo
Joan Guralnick
Email

Public
Entered by Date Memo
Joan Guralnick Sep 27, 2006 11:10 AM 
When I got there he was sitting at the windows 
login screen.  Evidently it fixed itself while 
he was working in another office.
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Courtney Wehner Sep 27, 2006 11:02 AM 
Task reassigned to Joan Guralnick.
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Courtney Wehner Sep 27, 2006 10:55 AM 
He will be waiting for help with this seeing that 
he cannot do any work until it is unlocked. He is 
not getting an error message either.
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