Service Request Ticket - # 17014

Service Request Information

CONTACT Name Lehto, Nan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 28, 2006 11:31 AM
Department Student Engagement Phone 88088
Location Email lehton@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20040304[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description HP LaserJet 4300DTN Printer #Q2434A
Serial No. SCNGY305080 Location PDR

Model Q2434A Hostname
Notes HP Printer Maint Kit 4300MKA-AEX from P0064534 1-2008(FYI - tech Adam Shin didn't install fuser portion only rollers-fuser was accidently returned as bad-SR24189) Fuser 4300dtn RMA-0101-AEX from P0064803 installed 2-26-08 SR24498 Ink/Toner Refill HP 39A or HP 39X

Wired NIC 00:0E:7F:3A:08:A0

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 28, 2006 02:15 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Sep 28, 2006 11:35 AM 
She was rude and eager to get help with this. She 
did not have a copy of the error messages(she 
said other people told her there was a problem).
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