Service Request Ticket - # 17054

Service Request Information

CONTACT Name Boderman, Don   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2006 02:13 PM
Department Student Enrichment Program Phone 88656
Location Email boderman@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20040818[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude D800 Notebook Intel Pentium M with 15.4 WUXGA with Advanced Port Replicator and monitor stand
Serial No. 966Y771 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software Microsoft Office Pro 2003 from P0052260

Wired NIC 00:11:43:70:36:B3


Wireless NIC 00:0B:7D:1E:AE:CB

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 03, 2006 10:45 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 03, 2006 10:45 AM 
done
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Ronni Luchterhand Oct 02, 2006 09:28 AM 
called, left vm, need times available
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Jonathan Guillen Sep 29, 2006 02:25 PM 
When he tries to run the .wmv file, Windows Media 
Player reports that it cannot find the location 
to the file.
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