Service Request Ticket - # 17057

Service Request Information

CONTACT Name Brokaw, Sean   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2006 03:00 PM
Department Athletics Phone 88177
Location Email brokaws@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20031281[Edit Inv] (opens in a new window) Bldg/Room NPE 115
Service Tag 1ZYL051 Description Inspiron 8600 Pentium M Processor
Serial No. 1ZYL051 Location John Carey for Digital game films

CPU Pentium M 2.0 GHz


OS Software Office Pro 2003 from P0047790

Wired NIC 00:90:96:B0:6C:4B


Wireless NIC 00:0F:1F:18:1C:D5

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 04, 2006 09:07 AM 
Task reassigned to Ronni Luchterhand.
 Add Attachment
Ronni Luchterhand Oct 04, 2006 09:07 AM 
called, taken care of... also set him up with
FireFox and showed him the ctrl+/- feature of zoom
 Add Attachment
Jonathan Guillen Sep 29, 2006 03:01 PM 
He dropped by with the laptop but I told him that 
I was unable to provide direct support and 
instead took his contact information. He is an 
assistant coach.
 Add Attachment