Service Request Ticket - # 17058

Service Request Information

CONTACT Name Whitmore, Tamie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 29, 2006 03:23 PM
Department Phone 88587
Location Email whitmort@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20020043[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description P0038489; LaserJet 4100DTN laser printer
Serial No. HPLGF00050 Location PDR

Model C8052A Hostname
Notes 25 PPM, 150,000 duty cycle, NIC: 0001e670d0ed Maintenance kit 12/2003 from P0045256, Maintenance Kit from P0063092 9/2007, fuser exchange from P0083684 1/2012 Ink/Toner Refill

Wired NIC 00:01:E6:70:D0:ED

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Sep 29, 2006 10:39 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Sep 29, 2006 06:05 PM 
They need to log off and back on.
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Jonathan Guillen Sep 29, 2006 03:25 PM 
WOU # given is for printer.
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Jonathan Guillen Sep 29, 2006 03:25 PM 
There was originaly a problem where everyone on 
campus had unrestricted access to the printer and 
Advising was getting stacks of wayward documents. 
Tamie says that UCS was contacted to restrict 
access to the printer so only they could print, 
but now no one in Advising is able to print.
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