Service Request Ticket - # 17067

Service Request Information

CONTACT Name Pagel, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2006 05:53 PM
Department Library & Media Services Phone 88881
Location Email pagell@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20060078[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A#ABA
Serial No. SCNGXD73383 Location PDR

Model PQ5409A Hostname itc311.wou.edu
Notes Was HL-Ref2 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:14:38:D2:C8:AF

TECHS Submitted by Dylan Meyers Contact phoscey@yahoo.com 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Oct 04, 2006 04:35 PM 
working fine now
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Joe Crowe Oct 02, 2006 01:35 PM 
Task reassigned to Shaun Gatherum.
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Dylan Meyers Oct 01, 2006 05:56 PM 
Out of the three black and white printers on the 
first floor of the library, only one is recieving 
ques. All ques seem to be directed to this 
printer. The printer's wou#20060078[Edit Inv]. The other 
two printers are #20060077[Edit Inv], and #2006079. Eric 
Lampert called this in.
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