Service Request Ticket - # 17099

Service Request Information

CONTACT Name Johnson-Doughman, Beth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2006 07:11 AM
Department Student Enrichment Program Phone 88030
Location Email doughmb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040616[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description OptiPlex GX280 SFF, Pentium 4, 3.2GHz, 1M, 800MHz
Serial No. 9Y2QV61 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0051548

Wired NIC 00:11:43:BA:D3:58

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Entered by Date Memo
Courtney Wehner Oct 03, 2006 09:20 AM 
I added them to the call back list
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Joan Guralnick Oct 03, 2006 09:15 AM 
Notified that this is a network issue that we 
are working on and that we will notify her when 
it is fixed.
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Courtney Wehner Oct 03, 2006 07:11 AM 
This started Sunday and she could not get into it 
yesterday either. She will be in till 9am. Back 
at 11p till the end of the day.
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