Service Request Ticket - # 17103

Service Request Information

CONTACT Name Tighe, Scott   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2006 09:03 AM
Department Criminal Justice Phone 14003
Location Email tighes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010386[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0033933; Dimension 4300 P4-1.7Ghz
Serial No. 210BX01 Location PDR

CPU Unknown


OS Unknown Software WIN 2000 Pro w/ XP Pro upgrade coupon, NAV corp., Dreamweaver MX 2004 from P0049292, Acrobat Pro 7.0 from P0054923

Wired NIC 00:02:B3:64:EF:D2

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 03, 2006 10:56 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 03, 2006 10:56 AM 
fixed
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Courtney Wehner Oct 03, 2006 09:04 AM 
He cannot open Quicktime either. His error he 
gets when he puts in a DVD is "unknown DVD, 
unable to play video" He is there all day.
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