Service Request Ticket - # 17115

Service Request Information

CONTACT Name Ferguson, Arne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2006 02:24 PM
Department Athletics Phone 88516
Location Email fergusa@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20060345[Edit Inv] (opens in a new window) Bldg/Room UNK unknown
Service Tag 2COFWB1 Description Inspiron 6400 Intel Core 2 Duo Processor T5500 (2M
Serial No. 2COFWB1 Location was Tim Bowman? Football

CPU Intel Core 2 Duo T5500(2MB/1.66GHz/667MHz)


OS Software MS Office PRo 2003 from P0059014
TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 18, 2006 04:59 PM 
this has been completed
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Brian Smith Oct 05, 2006 11:00 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 05, 2006 11:00 AM 
this is a model with new hardware (new CPU = new
motherboard most likely as well as a different
video car) I am starting the image from scratch.
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Tricia Flaherty Oct 03, 2006 02:27 PM 
opps below was suppose to be "gets" I'm putting 
laptop with setup sheet in a Tech inbox, please 
update inventory if addt'l software is loaded
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Tricia Flaherty Oct 03, 2006 02:25 PM 
get Office Pro 2003 from P0059014 and talk to 
Arne about any other software that needs to be 
loaded
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