Service Request Ticket - # 17117

Service Request Information

CONTACT Name Dunkin, Sally   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2006 03:03 PM
Department Emeritus and Retired Faculty and Staff Phone
Location Email dunkins@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050783[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. B5Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700 upgraded to MS Office Pro Plus 2007 from P0074497, Contribute V3.0 Mac/Win from P0058699 oracle, bi query

Wired NIC 00:12:3F:95:42:2D

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 04, 2006 09:22 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 04, 2006 09:22 AM 
called, told her we could come out and clean it,
or they could purchase an optical. she loves the
idea of getting a new mouse and said she'd go
through the purchase request system.  closing
task.  ((also mentioned that if the new mouse
turned out not to be an option for her to let us
know and we'd come out and clean the one she's got))
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Audrey Macken Oct 03, 2006 03:04 PM 
The mouse moves the cursor sporatically.
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