Service Request Ticket - # 17155

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2006 02:42 PM
Department Phone 88925
Location Email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20050791[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 8PW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0055522(switched cpus due to BK/GFA SWAP)

Wired NIC 00:12:3F:95:42:D8


TECHS Submitted by Cinthya Mendez Contact cimende@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public

Entered by Date Memo
Michael Orr Oct 05, 2006 04:53 PM
He's all set up. Got the local printer installed
as well as ia-intlstudent and got him set up as
the admin on that box. He's all set to go. Also
added him to the user list with all appropriate
info. Closing ticket.
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Michael Orr Oct 05, 2006 02:49 PM
Task reassigned to Michael Orr.
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Joan Guralnick Oct 05, 2006 01:19 PM
Rm 109 in Maaske it is an old hp deskjet that 
they want set up locally.  They will leave the 
room open.  He will be in the office until 5 pm 
after 330 today.  He also wants a network printer 
set up.  ia-intlstudent is the name of the 
network printer
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Ronni Luchterhand Oct 05, 2006 09:46 AM
left note on his desk to call us back. We need:
contact number/email, location, name of printer,
date/times we can contact him
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Ronni Luchterhand Oct 05, 2006 09:34 AM
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 05, 2006 09:34 AM
heading over
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Joan Guralnick Oct 05, 2006 09:28 AM
I will talk to her when next I see her!
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Joe Crowe Oct 04, 2006 11:37 PM
Task reassigned to Joan Guralnick.
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Joe Crowe Oct 04, 2006 11:37 PM
Hi Joan,
Cinthya got some of the necessary info.  Depending
on your feelings you may wish to mention the other
things we would want here:  Phone number,
department, printer nmae and/or number.

Once you've done what you wish with this, please
reassign to ucstech so we can complete it :-)

thanks,
Joe
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Joe Crowe Oct 04, 2006 04:11 PM
Task reassigned to Joe Crowe.
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Cinthya Mendez Oct 04, 2006 02:45 PM
Ermie Buncal is wanting to install a printer to 
the computer. He is in Rm# 109-110 the room is in 
the back. Building maskie.
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