Service Request Ticket - # 17182

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2006 02:12 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020398[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 8200, 15 inch Super XGA+
Serial No. 8W40521 Location PDR

CPU Pentium 4-1.7GHz


OS Unknown Software Office XP Pro from P0040594, MS Office Pro 2003 from P0052634

Wired NIC 00:08:74:E3:EC:01

TECHS Submitted by Joan Guralnick Contact guralnij@wou.edu 88646
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 06, 2006 10:06 AM 
reset default printer to zippy ON RADAR... they
will call iKon for Tank
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Ronni Luchterhand Oct 06, 2006 09:47 AM 
Task reassigned to Ronni Luchterhand.
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Audrey Macken Oct 06, 2006 09:45 AM 
Nan called and said that it is becoming 
imperative that this get fixed. She is unable to 
work.
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Audrey Macken Oct 05, 2006 02:55 PM 
This is affecting the whole department. Nan Lehto 
is unable to print to the 'zippy' printer.
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Joan Guralnick Oct 05, 2006 02:12 PM 
She is trying to print to the ikon printer
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