Service Request Ticket - # 17191

Service Request Information

CONTACT Name Henkels, Mark   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2006 03:40 PM
Department Social Science Phone 88544
Location Email henkelm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030700[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GQC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:58:81

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 09, 2006 12:53 PM 
Task reassigned to Brian Smith.
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Brian Smith Oct 09, 2006 12:53 PM 
done.
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Audrey Macken Oct 05, 2006 03:43 PM 
Monday afternoons are the best for him. He said 
that, usually afer he updates software, he gets 
this error long after he shuts down his computer.
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