Service Request Ticket - # 17193

Service Request Information

CONTACT Name Fortney, Olin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 05, 2006 03:57 PM
Department Deaf Studies and Professional Studies Phone 88708
Location Email fortneyo@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Computer Edit WOU # 20040748[Edit Inv] (opens in a new window) Bldg/Room ITC 007
Service Tag Description iMac G5 20in 1.8GHz SuperDrive # Z096
Serial No. W8s0316BPP8 Location Under the tech in box

CPU G5 1.8GHz


OS Software OS X v10.4 Tiger upgrade from P0059093, MS Office Pro 2004 from P0051830 can also get transfered from W#990457 -Toast Titanium 5.0, Final Cut Pro 3, Photoshop 6.0, Omnipage pro X for MAC from P0041412

Wired NIC 00:11:24:70:C6:C6


TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public

Entered by Date Memo
Brian Smith Oct 09, 2006 11:45 AM
done.
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Ronni Luchterhand Oct 09, 2006 11:14 AM
had to leave before I could pick up the disk,
please check on the install/pick up the disk and
leave a note that it is complete, thanks!
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Ronni Luchterhand Oct 09, 2006 11:13 AM
Task reassigned to Brian Smith.
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Ronni Luchterhand Oct 09, 2006 10:15 AM
currently installing...
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Ronni Luchterhand Oct 09, 2006 09:44 AM
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 09, 2006 09:44 AM
heading over
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Tricia Flaherty Oct 05, 2006 03:58 PM
I have given Joanie the invoice for this already
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