Service Request Ticket - # 17218

Service Request Information

CONTACT Name Wimmer, Craig   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2006 10:20 AM
Department Student Health & Counseling Center Phone 88772
Location Email wimmerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20050985[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Deskjet 6980DT printer #C8972A#B1H
Serial No. SMY5AD5Q0VK Location PDR

Model 1PC8972A Hostname
Notes built-in WiFib/gNIC:00-13-21-6C-21-4E, Print speed black (draft quality mode) Up to 36 ppm, Print speed black (normal quality mode)Up to 9.6 ppm Print speed black (best quality mode)Up to 2 ppm Print speed, color (draft mode) Up to 27 ppm Print speed, color (normal mode)Up to 5.8 ppm Ink/Toner Refill

Wired NIC 00:13:21:6C:21:4F

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 09, 2006 10:51 AM 
handed over to Joe, he is locking the printer down
so only 3 ppl can log in to it
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Ronni Luchterhand Oct 09, 2006 10:36 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 09, 2006 10:36 AM 
heading over to get a test page
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Courtney Wehner Oct 09, 2006 10:22 AM 
He is getting test pages printed to this printer 
that are not from his department. He has walked 
around to ask who is printing these pages and it 
is not from his office. He thinks that someone is 
printing test pages thinking that their printer 
doesn't work. He said that he will keep the test 
pages to show you. Thanks
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