Service Request Ticket - # 17229

Service Request Information

CONTACT Name Simon, Julie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2006 03:02 PM
Department Deaf Studies and Professional Studies Phone 88731
Location Email simonjh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050981[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Inspiron 700m Pentium M, 2GHz, 400MHz, 12.1in WXGA
Serial No. CP9WB91 Location PDR

CPU Pentium M 2.0 GHz


OS Software MS Office Pro 2003 from P0056071

Wired NIC 00:12:3F:6A:C4:20


Wireless NIC 00:16:6F:30:A5:A1

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 10, 2006 01:48 PM 
I went ahead and recorded it on the sheet.
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Brian Smith Oct 10, 2006 01:19 PM 
Task reassigned to Brian Smith.
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Joan Guralnick Oct 10, 2006 01:18 PM 
She called and said that Ronni told her to call 
and talk to a tech.  I transferred her back to 
Brian
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Ronni Luchterhand Oct 10, 2006 10:38 AM 
called, left vm
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Joe Crowe Oct 09, 2006 03:12 PM 
Task reassigned to Ronni Luchterhand.
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Jonathan Guillen Oct 09, 2006 03:04 PM 
She's in the office today until 4:30. Tomorrow 
(tuesday) available noon to 4. Wendensday she is 
not on campus. She would like to have it checked 
before she goes to a conference (to avoid it 
exploding on the plane I suppose).
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