Service Request Ticket

Service Request Information

CONTACT	Name	Eliassen, Lenore	Date	Oct 10, 2006 09:46 AM
	Department	Creative Arts	Phone	88461
	Location		Email	eliassl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20050790 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
	Serial No.	7PW5L81	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0054700, Creative Suite Premium (v1 from P0049292)and CS2 v2 from P0058946,
	Wired NIC	00:12:3F:96:4A:2F

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	rluchte@wou.edu	88925

Entered by	Date	Memo
Ronni Luchterhand			Email Public
Entered by	Date	Memo
Ronni Luchterhand	Oct 11, 2006 09:26 AM	she also said she would call us this afternoon to let usknow whether or not it worked	Add Attachment
Ronni Luchterhand	Oct 11, 2006 09:20 AM	Task reassigned to Ronni Luchterhand.	Add Attachment
Ronni Luchterhand	Oct 11, 2006 09:20 AM	copy the contents of the fonts folders to the programs font's folder. she said she would check later to see if they load	Add Attachment
Audrey Macken	Oct 10, 2006 04:50 PM	She called to check on this.	Add Attachment
Courtney Wehner	Oct 10, 2006 09:47 AM	She would like it if Ronnie worked on this. She will be back in her office around 10am.	Add Attachment