Service Request Ticket - # 17262

Service Request Information

CONTACT Name Eliassen, Lenore   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2006 04:46 PM
Department Creative Arts Phone 88461
Location Email eliassl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030716[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 3XC0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:1A:38

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 11, 2006 09:25 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 11, 2006 09:25 AM 
cache/cookie error.  was only happening on one
machine, works on hers, if it still doesn't work
on the other one she is going to try to clear out
the cache
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Audrey Macken Oct 10, 2006 04:50 PM 
She gets a 'java script error 
sundown.wouledu;81/mbox_fs_lr.html?
&security=false&lang=em&popuplevel=undefined&cal=1
&charset=escaped _unicode,line207
'eOld' is not an object'
She clicks ok and there is no mail.
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