Service Request Ticket - # 17264

Service Request Information

CONTACT Name Stockdale, Randy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2006 08:11 AM
Department Advancement & Foundation Phone 88282
Location Email stockdar@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20030881[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description 1703FP, 17 inch flat panel display
Serial No. N/A Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 12, 2006 04:09 PM 
Task reassigned to Joe Crowe.
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Lance Cummins Oct 12, 2006 02:14 PM 
Still around is looking for Joe.
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Courtney Wehner Oct 12, 2006 10:46 AM 
He is here all today.
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Courtney Wehner Oct 12, 2006 10:46 AM 
Now today he cannot access e-mail addresses and 
the Viking database is gone. ("error: the 
required system menu could not be found")
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Joe Crowe Oct 11, 2006 04:40 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Oct 11, 2006 03:58 PM 
He called back and is wondering when someone 
might come. He will be there till 5p.
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Courtney Wehner Oct 11, 2006 08:12 AM 
He exited the wizard message and when he tried to 
go to e-mail again he got the same message. He 
tried the internet and it works fine, this is 
just for e-mail
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