Service Request Ticket - # 17272

Service Request Information

CONTACT Name Rushing, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2006 10:45 AM
Department University Computing Solutions Phone 89242
Location Email rushingj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20051229[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 SFF Pentium 4, 3.2GHz, 2M, 800MHz
Serial No. 2q0l5b1 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0057687 upgrade to MS Office Pro Plus 2007 July 2010 Pro Plus 2010 from P0075659, Contribute v3 with Publishing Server from P0058074

Wired NIC 00:13:72:D7:42:CB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 11, 2006 03:48 PM 
The card rerader was using the h drive.
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Joe Crowe Oct 11, 2006 03:46 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Oct 11, 2006 10:48 AM 
They are trying to update the website and need 
Contribute. Thanks
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Courtney Wehner Oct 11, 2006 10:47 AM 
He tried to remove it and reinstall it hopeing 
that would help. He says that it is trying to 
verify the license number but it does not do 
anything. He has never been able to use 
Contribute on this.
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