Service Request Ticket - # 17276

Service Request Information

CONTACT Name Brownell, Penelope   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 11, 2006 11:46 AM
Department Humanities Division Phone 88288
Location Email brownelp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20010650[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description DeskJet 940C
Serial No. SMY16768249 Location PDR

Model C6431B Hostname
Notes 6.7ppm black, 5.3ppm color, monthly duty cycle 2000 pages Ink/Toner Refill
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Courtney Wehner Oct 16, 2006 11:13 AM 
She called back and said that she is there now 
and till 1p. She would like a call #206-498-7416 
if you cannot come in before 1p. SHe said that 
she heard someone was there looking at on Friday 
but says it is still not working.
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Courtney Wehner Oct 12, 2006 07:27 AM 
She called back and said that it is still not 
able to print from the offices. She got your note 
and said that this is a network problem and needs 
this working right away. Thanks
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Brian Smith Oct 11, 2006 03:51 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Oct 11, 2006 11:47 AM 
She said that it has been like this on and off 
for awhile now.
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