Service Request Ticket - # 17295

Service Request Information

CONTACT Name Bennett, Roy V.   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2006 08:48 AM
Department Library & Media Services Phone 88893
Location Email bennetr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020693[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. 8QW4X21 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft XP Pro from old cpus P0032877, Adobe Acrobat 6.0, Office Pro 2003 from P0051751 4-2005

Wired NIC 00:07:E9:78:5F:35

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 12, 2006 09:36 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 12, 2006 09:36 AM 
done
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Courtney Wehner Oct 12, 2006 08:50 AM 
he gets error messages "reference memory not 
found, generic host process error" This computer 
is located in IT004 and someone will be there. He 
said that he is afraid to do anything else with 
it so he is going to just wait for help. Thanks
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