Service Request Ticket - # 17302

Service Request Information

CONTACT Name Stone, Kay   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2006 10:51 AM
Department Human Resources Phone 88631
Location Email stonek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030719[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. GWC0Y41 Location

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2F:F7

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 13, 2006 11:02 AM 
two hours, 300 restarts, and infinite frustrations
later, I was able to get this working again
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Ronni Luchterhand Oct 13, 2006 09:04 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 13, 2006 09:04 AM 
called, heading over
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Audrey Macken Oct 13, 2006 08:19 AM 
She said it is doing the same thing and giving 
her the same message. She is unable to use her 
computer.
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Brian Smith Oct 12, 2006 11:21 AM 
done
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Brian Smith Oct 12, 2006 10:59 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 12, 2006 10:59 AM 
going to take a look
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Courtney Wehner Oct 12, 2006 10:52 AM 
She could log on and that is when she got the 
error. She needs this for her work. Thanks
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