Service Request Ticket - # 17312

Service Request Information

CONTACT Name Berry, Patrick   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 12, 2006 01:22 PM
Department Registrar’s Office Phone 88192
Location Email berryp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050774[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 45Z5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700

Wired NIC 00:12:3F:95:33:0B

TECHS Submitted by Lance Cummins Contact lcummins06@wou.edu 88925
Primary Technician Contact morr@wou.edu 88925

Tracking

Entered by Date Memo
Michael Orr
Email

Public
Entered by Date Memo
Michael Orr Oct 12, 2006 03:11 PM 
Task reassigned to Michael Orr.
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Michael Orr Oct 12, 2006 03:11 PM 
He couldn't connect to Cougar at all. Rebooted the
machine and it worked just fine. he'll call back
in if anything else pops up, but in the meantime
I'm closing this ticket.
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Michael Orr Oct 12, 2006 03:03 PM 
Going to see if I can take a look at it.
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Lance Cummins Oct 12, 2006 01:22 PM 
is in his office
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