Service Request Ticket

Service Request Information

CONTACT	Name	Student, Student	Date	Oct 12, 2006 02:57 PM
	Department		Phone	88925
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20051143 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	Sun Ray 2 Ultra-Thin Client - NTC-10Z-00
	Serial No.	0612YB007E	Location	PDR
	CPU	Unknown
	OS	Unknown	Software
	Wired NIC	00:14:4F:0E:91:19

TECHS	Submitted by	Lance Cummins	Contact	lcummins06@wou.edu	88925
	Primary Technician		Contact	lcummins06@wou.edu	88925

Entered by	Date	Memo
Lance Cummins			Email Public
Entered by	Date	Memo
Lance Cummins	Nov 02, 2006 11:44 AM	We discussed this.	Add Attachment
Joan Guralnick	Oct 18, 2006 03:39 PM	Let's talk about this when you come in.	Add Attachment
Joan Guralnick	Oct 18, 2006 03:39 PM	Task reassigned to Lance Cummins.	Add Attachment
Ronni Luchterhand	Oct 17, 2006 09:00 AM	Talked with Brian, he and I are both confused. Was it a saved item he was trying to print? Where was it saved? What is the name of the doc? Also, we'd like the area code for the phone number, it could be a 541 or a 503. We'll assume it is a 503, but would like this added if it is known for certain. Thanks!	Add Attachment
Ronni Luchterhand	Oct 17, 2006 08:58 AM	Task reassigned to Joan Guralnick.	Add Attachment
Lance Cummins	Oct 12, 2006 02:58 PM	Samantha mellen 760-7644	Add Attachment