Service Request Ticket - # 17330

Service Request Information

CONTACT Name Morihara, Bonnie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2006 08:59 AM
Department The Research Institute Phone 88413
Location Email moriharb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20041144[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dell GX270 - TRI Purchased
Serial No. Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:00:0B:88:66:37

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact 88925

Tracking

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UCS Tech
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Jonathan Guillen Oct 13, 2006 11:54 AM 
She called back saying tht her issues have gone 
away and she can now print and such. Closing 
ticket.
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Audrey Macken Oct 13, 2006 10:45 AM 
She called and asked that someone call her back 
about this and keep her updated. She is leaving 
at noon today.
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Audrey Macken Oct 13, 2006 09:00 AM 
It says to check the permissions, all are 
allowed, but she is unable to open attachments. 
She restarted and was able to open one, but is 
getting the same message on the others.
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