Service Request Ticket - # 17344

Service Request Information

CONTACT Name Galvan, Irja   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 13, 2006 01:28 PM
Department Natural Science Division Phone 88491
Location Email galvani@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030861[Edit Inv] (opens in a new window) Bldg/Room ITC 207
Service Tag 2P80Y41 Description Dimension 4600, P4-2.80GHz
Serial No. 2P80Y41 Location ITC 207 Storage (was KC Walsh, NS)

CPU Pentium 4-2.80Ghz


OS Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:3D:69

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 13, 2006 01:45 PM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Oct 13, 2006 01:29 PM 
After cleaning the virus Sophos told the user to 
report it to tech support.
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