Service Request Ticket - # 17351

Service Request Information

CONTACT Name Burke, Michele   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2006 03:16 PM
Department Phone 88818
Location Email burkem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20040152[Edit Inv] (opens in a new window) Bldg/Room OPE Football Locker Room
Service Tag 6SF8H51 Description Dimension 4600, Pentium 4, 2.8GHz
Serial No. 6sf8h51 Location tod smith

CPU Pentium 4-2.80Ghz


OS Unknown Software

Wired NIC 00:11:11:0E:E6:86

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Oct 19, 2006 11:33 AM 
taken to be reimaged
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Joe Crowe Oct 16, 2006 01:54 AM 
Task reassigned to Shaun Gatherum.
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Audrey Macken Oct 15, 2006 03:19 PM 
Even when they restart the computer the message 
will come up again.
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Audrey Macken Oct 15, 2006 03:17 PM 
The computer is trying to install an update and 
the restart now or later message will not go away.
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