Service Request Ticket - # 17359

Service Request Information

CONTACT Name Marsaglia, John   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2006 10:50 AM
Department Computer Science Division Phone 88991
Location Email jcm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050893[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron XPS M170, Penitum M, 2GHz, 533MHz FSB 17inch display
Serial No. 1Q31P81 Location PDR

CPU Pentium M 2.0 GHz


OS Unknown Software MS Office Pro 2003 from P0055050, Roxio Easy Media Creator 7.5 from P0055047,

Wired NIC 00:12:3F:E9:A9:DB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 16, 2006 11:06 AM 
No...he hasn't been talking to me
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Joe Crowe Oct 16, 2006 11:06 AM 
Task reassigned to Joe Crowe.
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Courtney Wehner Oct 16, 2006 10:57 AM 
He called back and said that he restarted it and 
got it working fine.
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Courtney Wehner Oct 16, 2006 10:51 AM 
He has the laptop with him today and will there 
till 1:30p. He had been talking to Joe about 
this.
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