Service Request Ticket - # 17363

Service Request Information

CONTACT Name Villegas-Gutierrez, Martha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2006 11:39 AM
Department The Research Institute Phone 88335
Location Email gutierm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20050773[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620, Pentium 4, 3.2GHz, 2M, 800 FSB
Serial No. 1QW5L81 Location PDR

CPU Pentium 4-3.2GHz


OS Unknown Software MS Office Pro 2003 from P0054700
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 16, 2006 01:22 PM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 16, 2006 01:22 PM 
OMG...if the files says that it's going to be
placed in c:....where do you look for it?


...
...

c: ?



Hooray you win the "I can read" award
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Audrey Macken Oct 16, 2006 12:30 PM 
She called and said that she needs this to be 
taken care of ASAP.
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Courtney Wehner Oct 16, 2006 11:40 AM 
WHen she tries to open it in Word she is asked 
to "Unzip the folder" she follows the 
instructions to unzipping and when she tries to 
view it it takes her back to the error message. 
She will be in till 3p.
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