Service Request Ticket - # 17368

Service Request Information

CONTACT Name Jones, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2006 02:08 PM
Department ASWOU Phone 88559
Location Email asmedia@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010892[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4500 Series,Pentium 4 -1.8GHz
Serial No. B51LK11 Location PDR

CPU Pentium 4-1.8Ghz


OS Unknown Software Office XP PRO from P0037777

Wired NIC 00:02:B3:AA:EF:D8

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Public
Entered by Date Memo
Jonathan Guillen Oct 16, 2006 02:16 PM 
User called back to say that he is no longer 
having problems.
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Jonathan Guillen Oct 16, 2006 02:10 PM 
He lost internet connection on his machine last 
week. He has tried reinserting the cat5 cable.
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