Service Request Ticket - # 17371

Service Request Information

CONTACT Name Cardinal, Marita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2006 02:57 PM
Department Health & Exercise Science Phone 88023
Location Email cardinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20031208[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Power MAC G5 1.6GHz
Serial No. G84224NSNV9 Location PDR

CPU G5 1.6GHz


OS Unknown Software

Wired NIC 00:0A:95:CB:23:DA

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
UCS Tech
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Public
Entered by Date Memo
Jonathan Guillen Oct 16, 2006 03:04 PM 
User called back saying she has resolved the 
problem. Closing ticket.
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Jonathan Guillen Oct 16, 2006 02:59 PM 
She is trying to save the document to her thumb 
drive but the mac is hanging and she's afraid of 
losing her work if she shuts it off prematurely.
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