Service Request Ticket - # 17375

Service Request Information

CONTACT Name Parpart, Jerrie Lee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2006 09:43 AM
Department Library & Media Services Phone 88419
Location Email parparj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20020685[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PO: P0034708; 17
Serial No. MX08G152476051BGAESP Location PDR
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 17, 2006 03:51 PM 
Task reassigned to Joe Crowe.
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Courtney Wehner Oct 17, 2006 10:20 AM 
I am forwarding the e-mail that she sent with a 
picture of the error message.
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Courtney Wehner Oct 17, 2006 09:53 AM 
I told her to restart it. SHe called back and 
said that she now has her desktop, but she is 
still getting the generic host process error.
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Courtney Wehner Oct 17, 2006 09:45 AM 
It is asking her to debug or terminate.
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