Service Request Ticket - # 17403

Service Request Information

CONTACT Name Wildfang, Connie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 18, 2006 09:49 AM
Department College of Education Phone 88689
Location Email wildfangc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20020767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600 Series, Intel P4-2.8GHz
Serial No. BRHNF31 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software Microsoft Office XP Pro from P0043102, Dreamweaver MX from P0043066 upgraded to Dreamweaver v8 from P0059359

Wired NIC 00:07:E9:6A:04:96

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact rluchte@wou.edu 88925

Tracking

Entered by Date Memo
Ronni Luchterhand
Email

Public
Entered by Date Memo
Ronni Luchterhand Oct 18, 2006 10:34 AM 
Task reassigned to Ronni Luchterhand.
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Ronni Luchterhand Oct 18, 2006 10:34 AM 
ran the svc thing, installed updates... it is
running more smoothly for the moment
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Ronni Luchterhand Oct 18, 2006 09:55 AM 
heading over
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Courtney Wehner Oct 18, 2006 09:49 AM 
She had to reboot to get into the e-mail but she 
is having real problem.
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