Service Request Ticket

Service Request Information

CONTACT	Name	Hammermeister Jordan, Amy	Date	Oct 18, 2006 03:55 PM
	Department	Health & Exercise Science	Phone	88509
	Location		Email	hammerma@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20040568 (opens in a new window)	Bldg/Room	OFF
	Service Tag		Description	OptiPlex GX280 SFF, Pentium 4 Processor 540
	Serial No.	g07sk61	Location	PDR
	CPU	Pentium 4-3.2GHz
	OS	Unknown	Software	MS Office Pro 2003 from P0050950
	Wired NIC	00:11:43:B1:3E:DC

TECHS	Submitted by	Courtney Wehner	Contact	cwehner05@wou.edu	88925
	Primary Technician		Contact	bsmith2@wou.edu	88925

Entered by	Date	Memo
Brian Smith			Email Public
Entered by	Date	Memo
Brian Smith	Oct 23, 2006 02:21 PM	done	Add Attachment
Brian Smith	Oct 23, 2006 01:49 PM	Task reassigned to Brian Smith.	Add Attachment
Jonathan Guillen	Oct 23, 2006 01:43 PM	User will be in her office till 4 today, and 12-2 tuesday.	Add Attachment
Ronni Luchterhand	Oct 19, 2006 10:23 AM	called, left vm	Add Attachment
Ronni Luchterhand	Oct 19, 2006 09:29 AM	stopped by, no one home	Add Attachment
Ronni Luchterhand	Oct 19, 2006 08:57 AM	Task reassigned to Ronni Luchterhand.	Add Attachment
Courtney Wehner	Oct 18, 2006 03:58 PM	She of course has already put the disc in. She tried saving to a flash drive too but it did not show it under my computer. She said that she is leaving soon today but will be back tomorrow morning at 9am. She needs this working by her 11am meeting tomorrow morning. Thanks	Add Attachment