Service Request Ticket - # 17420

Service Request Information

CONTACT Name Braza, Jerry   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2006 09:09 AM
Department Health & Exercise Science Phone 88253
Location Email brazaj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20020664[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Latitude C400, PIII-1.33Ghz, 12.1 XGA
Serial No. 9F3KW21 Location PDR

CPU Pentium III-1.20GHz


OS Unknown Software MS Office XP Pro (P0042963), Publisher 2002(P0042963), Dreamweaver student license, PageMaker 7.0 (P0043576)
TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 20, 2006 10:28 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 20, 2006 10:28 AM 
Done.  I placed in the tech outbox.
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Courtney Wehner Oct 19, 2006 09:30 AM 
Put it in tech inbox
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Courtney Wehner Oct 19, 2006 09:15 AM 
He is hoping that this is completed by Monday. 
Tricia is ordering another battery for him. But 
it still runs really slowly.
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Courtney Wehner Oct 19, 2006 09:11 AM 
He walked in with it and left it here with us for 
someone to work on it. I have the laptop here 
because no one was in the tech office at the 
time. If someone can come get it please that 
would be great. Thanks
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