Service Request Ticket - # 17426

Service Request Information

CONTACT Name Keller, Linda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2006 10:22 AM
Department Deaf Studies and Professional Studies Phone 88746
Location Email kellerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030739[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4600, P4-2.80GHz
Serial No. G2F0Y41 Location PDR

CPU Pentium 4-2.80Ghz


OS Unknown Software MS Office Pro from P0047320

Wired NIC 00:0C:F1:EA:2D:52

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 19, 2006 11:59 AM 
this was svc host
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Brian Smith Oct 19, 2006 11:29 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 19, 2006 11:29 AM 
going to take a look.
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Courtney Wehner Oct 19, 2006 11:26 AM 
She will be there till 1:15. Cant check e-mail 
right now.
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Ronni Luchterhand Oct 19, 2006 10:31 AM 
went over, no one home. tried knocking, nothing. 
Courtney confirms the location and tried calling
again, no answer... came back to office
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Ronni Luchterhand Oct 19, 2006 10:24 AM 
heading over
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Ronni Luchterhand Oct 19, 2006 10:24 AM 
Task reassigned to Ronni Luchterhand.
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Courtney Wehner Oct 19, 2006 10:23 AM 
She is here for only a few more hours.
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Courtney Wehner Oct 19, 2006 10:23 AM 
SHe tried to open up IE browser to go to e-mail 
that way and she could not do that either. 
Computer is sluggish and sometimes freezes.
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