Service Request Ticket - # 17445

Service Request Information

CONTACT Name Barry, Angie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 19, 2006 03:04 PM
Department Campus Public Safety Phone 88481
Location Email barrya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20051069[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 6400, Duo processor T2400, 2MB Cachem 1,83 GHz, 667 MHz FSB, with 15.4in SXGA+
Serial No. 1JB2V91 Location PDR

CPU Intel Duo Core T2400(2MB/1.83GHz/667MHz)


OS Windows XP Pro Software no MS Office pkg purchased Install StarOffice 8

Wired NIC 00:15:C5:10:4D:2D


Wireless NIC 00:16:CE:45:62:28

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact bsmith2@wou.edu 88925

Tracking

Entered by Date Memo
Brian Smith
Email

Public
Entered by Date Memo
Brian Smith Oct 24, 2006 12:57 PM 
done. these lap tops get taken home and hooked up 
to strange wireless connections.
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Brian Smith Oct 24, 2006 12:42 PM 
Task reassigned to Brian Smith.
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Courtney Wehner Oct 24, 2006 08:50 AM 
She said that the wrong computer was worked on, 
so there is still a computer needs work. I 
verifed the correct number.
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Brian Smith Oct 24, 2006 08:34 AM 
wireless was turned off
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Brian Smith Oct 24, 2006 08:13 AM 
Task reassigned to Brian Smith.
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Brian Smith Oct 24, 2006 08:13 AM 
going to take a look.
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Audrey Macken Oct 19, 2006 03:05 PM 
There is no message coming up on the screen, it 
just won't connect. It is sitting on her desk.
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