Service Request Ticket - # 17457

Service Request Information

CONTACT Name Wilson, Lisa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2006 09:02 AM
Department The Research Institute Phone 88786
Location Email wilsonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20030574[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Sun Ray 1g thin client
Serial No. 0120409-MB041930460 Location PDR

CPU Unknown


OS Unknown Software

Wired NIC 00:03:BA:6B:9C:42

TECHS Submitted by Audrey Macken Contact clubdubdub@hotmail.com 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 20, 2006 09:38 AM 
thin client..showed her how to x out.
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Audrey Macken Oct 20, 2006 09:22 AM 
She called back to see if someone was coming yet.
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Joe Crowe Oct 20, 2006 09:21 AM 
Task reassigned to Joe Crowe.
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Audrey Macken Oct 20, 2006 09:04 AM 
She said it is very important that this computer 
be operable. She said it will only let an 
administrator log in.
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