Service Request Ticket - # 17464

Service Request Information

CONTACT Name Harchanko, Joseph   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 20, 2006 11:57 AM
Department Creative Arts/Music Phone 88874
Location Email harchanj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20050767[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description PowerBook 15in 1.67GHz SuperDrive # Z0B6
Serial No. SW85384GASQ7 Location PDR

CPU G5 1.6GHz


OS Unknown Software MS Office Pro 2004 from P0054544, Transfer software to W#20081110 7-2009: MOTU Digital Performer v4.6 and Native Instruments Kontakt v2 from P0054847, and Bias Peak Pro v5 from P0054832

Wired NIC 00:14:51:12:78:98


Wireless NIC 00:11:24:A4:A0:E8


Bluetooth NIC 00:14:51:51:58:6B

TECHS Submitted by Jonathan Guillen Contact jguille@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 20, 2006 04:29 PM 
Task reassigned to Joe Crowe.
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Jonathan Guillen Oct 20, 2006 12:07 PM 
He needs to get the files for a class at 1.
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Jonathan Guillen Oct 20, 2006 12:06 PM 
He was uploading a file when the remote 
connection terminated. When he tries to log back 
in all he sees is a grey box.
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