Service Request Ticket - # 17500

Service Request Information

CONTACT Name Hewett, Dianna   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2006 09:28 AM
Department Business/Economics Division Phone 88722
Location Email hewettd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20060212[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description OptiPlex GX620 3.40GHz 2x2M, 800FSB
Serial No. BP2CVB1 Location PDR

CPU Pentium D, 3.40GHz,800MHz


OS Unknown Software MS Office Pro 2003 from P0059051, Corel Word Perfect Office Pro 2002 from P0037248

Wired NIC 00:13:72:A4:CA:AB

TECHS Submitted by Courtney Wehner Contact cwehner05@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public
Entered by Date Memo
Joe Crowe Oct 24, 2006 10:49 AM 
Task reassigned to Joe Crowe.
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Joe Crowe Oct 24, 2006 10:27 AM 
Placed the shortcuts on her desktop (WHY WERE THEY
MISSING!!!!!!!!!)
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Courtney Wehner Oct 24, 2006 10:12 AM 
She also noticed that she does not have Banner on 
her computer either. SHe said it might be on 
there, but she cannot find it.
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Courtney Wehner Oct 24, 2006 09:30 AM 
She needs Lazer Jet 2100 (980556)set as her 
default. She would also like to have Green Span
(20031275) set up as her back up default if that 
is ok.
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