Service Request Ticket - # 17502

Service Request Information

CONTACT Name Gatherum, Shaun   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2006 01:50 PM
Department Phone 88280
Location Email gathers@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20010769[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Dimension 4400, Pentium 4-1.7Ghz
Serial No. 8RZKH11 Location PDR

CPU Unknown


OS Unknown Software Office XP Pro from P00?

Wired NIC 00:02:B3:A9:C8:E6

TECHS Submitted by Shaun Gatherum Contact gathers@wou.edu 88280
Primary Technician Contact gathers@wou.edu 88280

Tracking

Entered by Date Memo
Shaun Gatherum
Email

Public
Entered by Date Memo
Shaun Gatherum Nov 06, 2006 10:08 AM 
Installed
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Myron Hoeckle (Student) Nov 03, 2006 01:37 PM 
Task reassigned to Shaun Gatherum.
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Myron Hoeckle (Student) Nov 03, 2006 01:37 PM 
delivered to TH 239 (UCS office)
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Myron Hoeckle (Student) Nov 03, 2006 01:09 PM 
ibid installed
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Myron Hoeckle (Student) Nov 01, 2006 08:29 AM 
OS updated, flash, quick time, iTunes
updated/installed
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Myron Hoeckle (Student) Oct 30, 2006 04:00 PM 
Task reassigned to Myron Hoeckle.
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Myron Hoeckle (Student) Oct 30, 2006 04:00 PM 
ghosting...
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