Service Request Ticket - # 17520

Service Request Information

CONTACT Name Smith, William (Doug)   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2006 01:27 PM
Department Social Science Phone 88372
Location Email smithw@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20040559[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag Description Inspiron 700m Intel Pentium M, 12.1in WXGA
Serial No. 76DMK61 Location PDR

CPU Pentium M-1.7 GHz


OS Unknown Software MS Office 2003 Pro from P0050950

Wired NIC 00:0B:7D:12:BE:C6


TECHS Submitted by Adam Bates Contact abates@wou.edu 88925
Primary Technician Contact crowej@wou.edu 88955

Tracking

Entered by Date Memo
Joe Crowe
Email

Public

Entered by Date Memo
Brian Smith Oct 30, 2006 11:06 AM
delivered
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Joe Crowe Oct 27, 2006 02:00 PM
called to let him know.
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Joe Crowe Oct 27, 2006 01:59 PM
ordered a new brick
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Brian Smith Oct 25, 2006 03:11 PM
Task reassigned to Joe Crowe.
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Brian Smith Oct 25, 2006 02:15 PM
we don't have extra power adapters, however I do 
remember that this adapter had a coiled cord.
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Adam Bates Oct 25, 2006 01:28 PM
Needs the machine for a class in 30 min.
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